The biggest time savers are email replies and summaries, quotation follow-ups, first drafts of SOPs and job ads, Sheets templates and analysis, Meet notes, and images for Slides. Here are ten, each with a prompt you can copy and adapt.
1. Reply to customers in their languageDraft polite replies in Bahasa Malaysia, English or Chinese from a few notes.
“Reply to this customer in Bahasa Malaysia. Tell them their order ships Friday and apologise for the delay.”
Gmail 2. Summarise long email threadsCatch up on a 30-message thread in seconds before you call the client.
“Summarise this thread: what did the client ask for, what did we promise, and what's still open?”
Gmail 3. Follow up on quotationsTurn a stale quotation into a friendly, specific follow-up.
“Write a short follow-up for quotation Q-2611 sent on 3 Nov. Offer a call this week.”
Gmail 4. Write SOPs and policiesCreate a first draft of a staff SOP, leave policy or onboarding checklist.
“Draft a one-page SOP for handling customer refunds in a retail shop in Malaysia.”
Docs 5. Take meeting notes for youLet Gemini take notes in Google Meet and share action items afterwards.
“Turn on “Take notes for me” at the start of the meeting.”
Meet 6. Build a sales trackerDescribe the table you need and get a ready-to-use template in Sheets.
“Create a sales pipeline tracker with client, value in RM, stage, owner and next follow-up date.”
Sheets 7. Explain a spreadsheetAsk what's going on in a sales sheet instead of building charts by hand.
“Which product had the highest sales growth this quarter, and by how much?”
Sheets 8. Create presentation visualsGenerate original images for a sales deck without hunting for stock photos.
“Create a clean illustration of a delivery van arriving at a shophouse at sunrise.”
Slides 9. Write job ads and social postsGet a first draft of a hiring post or Facebook caption in minutes.
“Write a job ad for a part-time admin assistant in Petaling Jaya, friendly tone, 120 words.”
Docs 10. Research before a meetingUse the Gemini app to research a prospect or industry and summarise it.
“Give me a one-page brief on the Malaysian bakery supply industry: key players, trends, risks.”
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